Monday, Oct. 15, 2007, 08:00 PM UPDATED 11:59 AMBy Nick Zulovich
CLEARWATER, Fla. — Car Buyer Network, a subsidiary of CIQ, recently launched the Car Buyer Network Lead Service, which is a new service designed specifically for the independent dealer market.
According to officials, the new lead service can be a cost effective way to advertise a toll free number, have it answered 24/7 with leads sent in real time. The service is backed by CIQ/Voisys.
"Many independent auto dealers do not have the wherewithal to make the large investment required to man and market a full featured 24/7 toll-free number. It is not uncommon to find an answering machine which cannot handle more than one caller at a time, resulting in lost leads and customers shopping the competition," explained Michael Snider, national sales manager for CIQ/Voisys.
"The Car Buyer Network Lead Service is backed by CIQ's large IVR platform that can handle thousands of calls simultaneously, enabling these dealers to have a fully professional service at affordable rates," he continued.
The company pointed out that its Car Buyer Network Lead Service costs less than $100 per month. Key features include:
—Toll free number.
—Eliminates busy signal when customer calls and will retrieve the number they called from even if they choose to not leave a message. No more wondering who hung up on the voice mail or what the correct phone number is when someone does not write it down correctly, executives highlighted.
—Calls answered 24 hours a day, seven days a week.
—Gives the customer the option of English or Spanish.
—Greetings can be customized by the dealership.
—Leads delivered via e-mail or posted to CRM.
—A complete interactive Web-based lead management system that allows dealers to view leads, reports and trends via a secured Web site.
For more information call 800-438-8642 Ext. 201, or e-mail.